“The One That Got Away,” the title of a very popular song on the airways this year, consist of a message that resounds with many. The lyrical theme represents a woman, who in retrospect, regrets the end of a relationship from long ago. Yet it is representative of a feeling that others have experienced singularly in many… Read More
When You Over Promise
On Monday I wrote a post advising those in business to under promise and over deliver. I addressed the perils and consequences that lie ahead for those who fail to do so. Beverly Called Today When I completed Monday’s blog I was still waiting to hear back from Beverly. She called today and reinforced what I already knew. … Read More
Heart and Resolve
Twenty-five years ago I was in a three week real estate training class. During the third week, the owner of the company that I signed with was there and he addressed the class. He asked if any of us knew the one thing that would be most instrumental in determining our success. A number of the attendees… Read More
Under Promise, Over Deliver
It actually happened once again this week. I had a conversation with Beverly, a representative of a company that I’m doing business with and she needed to find information for me about my account. It’s Sunday as I am writing this blog and the conversation took place a week ago from this past Friday. I still… Read More
You’re Never Too Experienced
You’re never too experienced to learn a new sales technique. I learned a great one last Friday from a young sales woman named Maureen. Background Maureen works for a company that makes custom fit clothing. I don’t usually purchase clothes that are custom made. For some reason I never have felt as comfortable in them as… Read More