A Wonderful Woman

I was phoning past clients yesterday, as I often do during the holidays, and Nancy was one of the those with whom I was able to connect.  I listed her home twice.  The first time she and her husband Bob took it off the market, deciding not to sell.  The second time it was listed, we procured an in-house buyer.

Adversity

Book ended between the two listing periods was an unfortunate set of circumstances.  Bob had a severe stroke which resulted in slurred speech and life in a wheelchair.  The stroke sure didn’t affect Bob’s personality, though, and he was as feisty as ever during the entire home selling process.  We continued to have insightful and lively discussions about the value of his home compared to others in the neighborhood, from the day that it was listed until the day it closed.

Anxiety

Very few real estate transactions occur without a certain level of anxiety; Bob and Nancy’s was no different.  While negotiating the highest price for my clients and navigating the bumps in the road was my primary focus, I couldn’t help but notice Nancy’s calm demeanor and even handedness throughout.  A slender, well reserved and caring person, I was struck by her determination, her ability to contain her emotions and maintain sight of the goal.  Most impressive was her patience and attentiveness to Bob.  She always took as much time as was required for him to understand the nuances of the entire process and achieve a comfort level with each decision that was made.

The Great Elixir

During  yesterday’s conversation, Nancy explained that she and Bob had further health challenges this year but everything is now fine.  Our conversation lasted about thirty minutes as Nancy did most of the talking and I listened with sustained admiration.  Not a hint of pity in her voice.  Not a trace of anything less than an interminable commitment to her family’s well being.  In today’s universe, when so many immerse themselves in an unending and fruitless search for the next great elixir or “perfect partner,” Nancy’s selflessness is rare.

A Pleasure

I received an email today from Nancy, thanking me for recommending an architect per her request during yesterday’s conversation.  She wrote how great it was to hear from me and how happy Bob was that I phoned.  It’s easy to forget, being in an industry whereby we touch so many people, how much of an impact we as Realtors have on the lives of others.  Perhaps the holiday season is a great time to be mindful of that.

Actually Nancy and Bob, the pleasure was mine!

Expand your mind, increase your business and receive your dose of “The Daily Tonic” every M-F.   It’s always brief, informational and thought provoking.

Simply go to the top of this page or the home page of thedailytonic.com, enter your email in the navigation bar to the right and click “subscribe.”  Your email address is safe and secure.