In today’s post on leadership, blogger Dan Rockwell discusses the different points of a company’s success. Upon interviewing customers about their feelings toward various companies with whom they have a relationship, he heard a recurrent theme. It seems as if those that received high marks, did so for reasons that went beyond the quality of the product or services that they delivered. … Read More
They Paved Paradise…
The players of the National Football League (NFL) were ecstatic this week when they learned that the “official” referees would be returning to their jobs yesterday. They had been on strike for the first three weeks of the season. In the opinion of many, the season has thus far been a debacle as the replacement refs made what the… Read More
Insight, Loyalty and Technique
Nicole Etzold began her career at Al Filippone Associates at the age of 24. She was one of Fairfield County, Ct.’s youngest Realtors at the time. The team consisted of Nicole, a buyer specialist and myself. I remember informing many of my clients that they were on speaker phone as I spoke to them from my office. I wanted Nicole… Read More
Managing Your Pool of Buyers
Organizing and managing a pool of buyers so that all of their needs can be serviced is often a challenging task for Realtors. Particularly for those with a broad customer base. Some suggestions below. Categorizing and Needs Assessment “A” prospects: Plan on purchasing a home within 30 days (Need to be contacted almost daily.) “”B” prospects: Plan… Read More
Scenario With Buyers of Real Estate
The following fictitious scenario involving buyers of real estate is provided for Realtors to consider. How you would handle the following situation. The Initial Meeting You are meeting buyer clients from New York City for the first time. He will be commuting to Manhattan and she is a part-time interior decorator. They have two children, 8 and 10… Read More