I recently wondered to myself about the various traits that make a successful business person. I came to the conclusion that courage and candor are major contributors.
High Praise
I once had a casual meeting with the manager of a local real estate firm. She was very complimentary of our team’s success. “You know Al,” she said with a slight smile. “the agents in my office know that when your team lists a property, it’s most likely going to sell. You always seem to provide your clients with the guidance to ensure that it does.”
Guidance
I listened to a young author speak tonight at the local library. She read passages from her first, newly released novel. The reviews have been very positive. She talked about the way in which she selected the agent who helped her get the book published. It came down to the relationship. The one she chose was the one that gave her the most guidance and was there to advise her every step of the way. As a new author, that was very important to her.
The Courage to do so
“Courage is rightly esteemed the first of human qualities… because it is the quality which guarantees all others,” Winston Churchill.
One of the reasons that I was flattered by the comment of the manager with whom I met is that she is probably correct. Realtors need to be there for their clients. Like the author who was new to the process of getting a book published, many of our home seller clients are novices at selling a home. It takes courage to tell them what they need to know and not simply what they want to hear in making prudent decisions. The candor and courage to do so is what separates the exceptional business person from those who are simply better than average.
Would your clients say that you provide them with the guidance that they need – every time without fail?
If not, why not? How can you go about changing that moving forward?
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