Treating Others Equally

I was standing in line to make a purchase a couple of days back.  There was a large gathering due to the fact that it was the last full shopping weekend before Christmas.  A group of what I considered to be younger people  (probably late twenties) were to my right.   From my peripheral vision it seemed that some of them were staring at me.  They also appeared to be engaged in conversation.

Funny but True

At one point one of them faced me to ask if I was next in line.  She and her friends were clearly there before me and I politely told her so.  Once it was my turn, I ordered and began to walk away.  As I did, one of the other girls in the group inquired, “Excuse me,” as she stepped in front of me, “are you Tommy Hilfiger?”  Surprised and flattered to be mistaken for a fashion icon, I smiled, responded “No I’m not,” and walked away.

A Mild Awakening

The woman whom I was with, beautifully attired, explained to me that the commotion taking place among the gregarious friends was actually a bit more dramatic than I was initially aware of.   All because they thought that I was a celebrity.  I began to realize, this must be what it’s like for those who are known worldwide every time they are in public.

How funny we are as human beings.  The girls did nothing wrong, it’s just human nature.  We interact differently with those of celebrity status. 

Don’t Get Caught in that Trap

Many of us live in areas whereby there is a fairly sizable disparity in the prices of homes.  Some realtors really “step-up” the service when listing a “higher end” home or working with a “higher end” buyer.  I’m not referring to marketing.  The sale of a higher end home may very well require some additional print and online marketing efforts in order to procur the buyer.  When it comes to the attention that the client receives, however, you should remain consistent.  Your fiduciary responsibilites dictate as much.

Do you provide a consistent level of service regardless of the disparity of price points from one client to the next?

Do we treat others the way in which we want to be treated, or the way in which they would like to be treated?

Do you even take the time to find out there wants and needs?   

We welcome your comments below.

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